TQM Network Calendar...

Excellence in Communication

About This Session

When exceptional communicators speak, people listen. Their words and phrases are intentional, grammatically accurate, confidence-laden and motivating. Their presentational mannerisms reinforce this verbal foundation.

Enhancing communication skills to that level involves discarding what doesn't work and replacing it with what does. Many times, however, even good communicators are not aware of what isn't working for them.

During this session, you will discover and eliminate words and phrases that sabotage your credibility and neutralize your communication--causing people to only half-listen to what you say or to skim over what you write. You will also discover mannerisms that interfere with and detract from your communicating that message.

You will also, through activities, purposely choose words and phrases that highlight your core message and engage, energize and motivate your listeners/readers.

Why Listen to This Speaker

Elizabeth Nulf MacDonald is a communication coach and owner of the Verbal Edge. Headquartered in Fort Wayne, Indiana, the Verbal Edge equips individuals and groups to speak, write and present with optimal effectiveness.

As a communication coach, Elizabeth works with clients to eliminate ignored, dismissed or undetected communication challenges. In addition, she partners with her clients to develop skills that clearly communicate core messages, enhance relationships, and accomplish desired results.

She accomplishes this through assessments, documented observations, one-on-one coaching, workshops, and relational accountability.

Elizabeth's professional background includes television reporting and anchoring; video production, shooting and editing; communications and marketing for Fort Wayne Community Schools; and teaching English to high school sophomores.

She graduated from Indiana University at Fort Wayne with a B.S. in Education--focusing on sociology, history and English. Elizabeth completed her masters work and graduate orals in Broadcast Communication at San Francisco State University.

Elizabeth enjoys words, clever humor, fascinating conversations, meals with friends, sunshine, beautiful views--especially views that include water, power walking; reading, teaching, learning, emceeing, and mocha lattes.

A New Haven native, Elizabeth lives in Fort Wayne with her Insurance expert husband Greg. Their family also includes three women in their early twenties: two daughters and a former student of Elizabeth's.

Specifics

Who Should Attend:		Those with a desire to sharpen their communication skills
Where:		TQM Network - Leadership & Learning Center
Directions:		825 Barr Street Parking is available at meters surrounding the building or the parking garage on the corner of Wayne & Barr. Some limited free parking is available on the side of the building. The event will be held in the Lower Level Conference Room -- take the stairs or elevator down a half story. TQM Network 260-627-8139 www.TQMnet.com Google Directions: http://bit.ly/5nI7f0
Speaker/Instructor		Elizabeth Nulf MacDonald
Cost:		$100 for non-members. No cost for members.
Registration:		Click the blue “Register Now!” button.
Deadline:		Please register as early as possible, but not later than 8/25/2010.

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