TQM Network Calendar...

Communicating with Diplomacy & Tact

"It was absolutely the best money we have ever spent. The return compared to the value gained far outweighed the investment. In the first forty weeks this year, we surpassed our total revenue from last year. We are experiencing the greatest profits in our history as a result of the principles and teamwork developed." – Vice President, Contract Carrier Company

Have you ever been awed by someone who always seems to know what to say and how to say it in any situation? They know how to communicate with diplomacy, tact and confidence; and now you can acquire these same skills. You'll gain dexterity and grace in dealing with new or trying situations; recognize how you come across to others; speak honestly and confidently; become conscious of body language; master your emotions; give and receive criticism constructively; present yourself as powerful - not intimidating; and say what you need to say without offending or creating conflict.

About Our Speaker

Chris has a rich history in leading in our community, and is currently transferring those skills through a reinvigoration of the timeless principles outlined in the Dale Carnegie courses he leads.

Dale Carnegie Course graduates report 3 major benefits upon completing the program:

1. A dramatic increase in self-confidence - resulting in a willingness to take on new challenges (call reluctance, networking, speaking with passion in their business, giving presentations, etc)
2. A significant improvement in PERSONAL and BUSINESS relationships - developed out of the participant’s ability to listen more attentively and communicate more clearly
3. A radical change in attitude and enthusiasm - that makes clients, co-workers, spouses, and kids WANT to be around them, want to cooperate with them, and want to see them succeed

Chris says, “I'm proud to represent Dale Carnegie Training, internationally recognized as the leader in bringing out out the very best in people.”

What Chris’s Clients are Saying:

“Chris and the Dale Carnegie platform provide an excellent program to help employees improve their interpersonal skills and increase their toolbox they can draw upon to inspire and lead others. I have sent four employees to take these courses and have noticed improved working relationships as a direct result. The course provides students with insight on how other people view them, fosters great attitudes towards taking on new challenges, and opens the students eyes on the importance of working collaboratively with others.”

--Brad Lepper


“I’ve taken many courses over the span of my career, and I can honestly say that this is the first course that has resulted in tangible benefits to my professional and personal life. The Dale Carnegie principles highlighted in this course have enlightened me to a whole new approach to working with my colleagues at work and leading my family at home. With the plethora of great ideas and approaches to dealing with other people, I find difficult to highlight just a single benefit. However, the one that sticks out in my mind is the principle of trying to see things from the other person’s point of view. For me, stopping to think about others’ perspectives gives me the time to react to situations in a way that is more compassionate and reasoned. This is contrasted with my pre-Carnegie approach of making quick judgment calls that lacked balance. My wife was not totally onboard with my time commitment over summer months, but after a few weeks of Dale Carnegie and the change it brought in my life, she realized that this course would not only benefit our relationship and marriage but learning these principles would benefit her as well. I would highly recommend Chris Sanderson and Dale Carnegie Training program!”

--Andrew Stoller, Senior Engineer, ITT CS


“Chris did such a great job leading the Dale Carnegie course. In many ways, I thought this was a class on improving performance in public speaking. This class is so much more! This class is about connecting, engaging, motivating, and leading people. I highly recommend Chris and this course!”

--Chad Archer, Director of RF Engineering, Centennial Wireless


“I highly recommend Chris Sanderson as a professional manager of the Dale Carnegie training program. He has a passion for sharing techniques and tips that will help you both in your career and your personal life. If you want to know how to positively influence people and grow your business... contact Chris.”

--Cherie Ditto, Director of Admission, Trine University, Ft. Wayne


“Chris has a real talent with keeping the Dale Carnegie Classes Enthusiastic and Interesting. Some of the other attributes Chris offered in my observations in taking the course were: his consistent efforts in being prepared, thinking on his feet, keeping a large group on the task at hand, making sure everyone stayed involved and part of discussions, organizational skills, and high integrity leadership skills. I would recommend anyone who hasn’t considered a Dale Carnegie Class to give Chris a call - you will walk away knowing you made a great decision.”

--Gregg Salser


“I would HIGHLY recommend Chris and the Dale Carnegie Training to anyone interested in improving their human relations and leadership skills in ANY industry. When I first met Chris and discussed what the Dale Carnegie training would entail I was very skeptical of the true success that this sort of training could provide. I was worried that this would be nothing more that some glitzy slideshows and high energy presentations. Boy oh boy nothing could have been further from the truth. This training has helped myself and ITT save time and money in the sense of being able to provide quality talent as well as having team members working together effectively and efficiently in a shorter period of time. This is critical to ITT's success as program budgets and timelines for programs continues to shrink and globally located teams become more and more the norm. Chris's personal attention allowed me time and again to push beyond my comfort zone in order to discover things about myself that I would have never discovered having never taking part in the Dale Carnegie training. I can now see the benefits and opportunities this self discovery has provided and am forever grateful to him for sharing this marvelous experience with me.”

--Paul Bobko


“I'm a firm believer of Personal Development (the soft skills). Study shows that most people only use 10% of their brain capacity. Chris Sanderson along with Dale Carnegie Training will ignite you and your team to perform at the peak level.”

--Son Huynh, Real Estate Professional, Coldwell Banker Real Estate

Specifics

Who Should Attend:		Professionals at all levels who want to build confidence, credibility, and communicate diplomatically to create powerful relationships.
Where:		NIIC-Northeast Indiana Innovation Center
Directions:		NIIC is located at the northeast corner of Stellhorn Road and Hobson Road. Enter from either Stellhorn or Hobson. Follow signs to NIIC parking. We will be in the Cole Auditorium, which is just behind the reception area at the main entrance.
Speaker/Instructor		Chris Sanderson, CEO (Chief Encouragement Officer)
Cost:		$100 for non-members. No cost for members.
Registration:		Click the blue “Register Now!” button. For questions or more info, contact us at register@tqmnet.com, or (260) 627-8139.
Deadline:		Please register as early as possible, but not later than 3/9/2010.

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