TQM Network Calendar...

Nobody Likes Bad Change

Research has shown 8 out of 10 executives who launch major change initiatives are dissatisfied with the results delivered by their efforts. In larger organizations, “resistance to change” and “lack of implementation know-how” are two of the top obstacles consistently identified as blocking or weakening success. The impact of these problems can be significant. At the least they cause excessive stress at work and, at their worst, cause the loss of jobs or even business failure. The presentation will describe how a positive look at “resistance to change” can make the implementation of change easier, less stressful, and more successful. This session will cover: - the #1 obstacle to implementing change - resistance - the stressful impact resistance has on companies and all of us - where resistance comes from - how to identify the root causes - how to overcome resistance to change, where resistance comes from

About Our Speaker

Craig Henderson is President and owner of SysteMental, Inc., a specialty consulting and implementation services firm headquartered in Fort Wayne, IN. The company partners with executives of larger organizations to increase profits, reduce cost, and eliminate waste through the successful deployment of complex change initiatives. Clients include local manufacturers such as Eaton Corporation and Superior Essex as well as other manufacturing, service industry, non-profit and government sector organizations across the globe.
Craig has more than 23 years of consulting, engineering, quality and production management experience, including executive level quality responsibility for a Fortune 500 corporation. He founded SysteMental, Inc. in 2000 as an innovative service provider dedicated to “better implementation of change”. Craig is known as a passionate integrator of people, processes and technology. His career and company are both driven by a strong belief in the power of cooperation to produce powerful, mutually beneficial results for employees, organizations, and the communities where they reside.

What others are saying

“I've used other Lean consulting firms in the past, such as TBM and Simpler, but Craig's firm is by far the best. Others focus on the toolbox and then wonder why there is no sustainable results. Craig focuses on improving the culture and growing lean organically, embedding lean into the very fabric of a corporation. The result - significant and sustainable bottomline improvement.”

--Luke Livingston

“Craig is a practical person who understands the impact and power of influencing people in a positive way. He was quick to share his experiences with my team. I liked his fresh approach to motivating and empowering people to take on change initiatives. His delineation between "good" and "bad" change is also very insightful. Craig is someone to watch as he continues to influence more and more people. I highly recommend doing business with Craig.”

--Robert (Bob) Petruska, Continuous Improvement Manager, The Schwan Food Company

Specifics

Who Should Attend:		Anyone tasked with creating change in their organization.
Where:		TQM Network - Leadership & Learning Center
Directions:		825 Barr Street Parking is available at meters surrounding the building or the parking garage on the corner of Wayne & Barr. Some limited free parking is available on the side of the building. The event will be held in the Lower Level Conference Room -- take the stairs or elevator down a half story. TQM Network 260-627-8139 www.TQMnet.com Google Directions: http://bit.ly/5nI7f0
Speaker/Instructor		Craig Henderson, Systemental, Inc.
Cost:		$100 for non-members. No cost for members. Not a member? Become one today for as little as $500! Register online: http://www.tqmnet.com/join.php For detailed pricing, enter Number of Employees and Organization Type to generate the price.
Registration:		Click the blue “Register Now!” button. For questions or more info, contact us at register@tqmnet.com, or (260) 627-8139.
Deadline:		Please register as early as possible, but not later than 5/5/2010.